How we use the Data Collected

We use the personal data that we collect to communicate with you, deliver what you request, improve our service, and to present other information and business offers that may be of interest.

• YOUR DATA MAY BE USED FOR:

  • Providing and improving our products and services.
  • Personalizing your experience and tailoring content.
  • Processing transactions and fulfilling contractual obligations.
  • Sending marketing and promotional communications (with your consent).
  • Complying with legal obligations and enforcing agreements.

• SHARING OF PERSONAL DATA

  • Service Providers: Trusted partners who process data on our behalf under strict Drag confidentiality agreements.
  • Regulatory Authorities: Regulatory Authorities: To comply with legal or regulatory requirements.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

• DATA TRANSFERS

  • Compliance with applicable data transfer regulations.
  • Implementation of appropriate safeguards, such as Standard Contractual Clauses (SCCs) or equivalent mechanisms.

How we protect your information

We take appropriate technical and organizational measures to prevent loss, unauthorized

Your Data Rights

As a data subject, you have the following rights:

1. Access and Correction: Request access to or correction of your personal data via contactus@vdltechnologies.com
2. Erasure: Request deletion of your personal data, subject to legal and contractual obligations.
3. Data Portability: Receive your data in a portable format.
4. Objection and Restriction: Object to or request restriction of data processing.
5. Withdraw Consent: Withdraw consent for data processing at any time.
6. Lodge a Complaint: File a complaint with a regulatory authority, such as the Nigeria Data Protection Regulation (NDPR) or the relevant GDPR supervisory authority.

Where we store your Information

All Personal Information you provide to us is stored on our secure servers as well as secure physical locations and cloud infrastructure (where applicable) for the purposes of providing seamless services to you and to ensure business continuity. Whenever your information is transferred to other locations, VDL Technologies will take all necessary steps to ensure that your data is handled securely and in accordance with this privacy policy.

How long we store your information

We retain your data for as long as is necessary for the purpose(s) that it was collected. Storage of your data is also determined by legal, regulatory, administrative or operational requirements. We only retain information that allows us to comply with legal and regulatory requests for certain data, meet business and audit requirements, respond to complaints and queries, or address disputes or claims that may arise. Data which is not retained is securely destroyed when it is identified as no longer needed for the purposes for which it was collected.

Data Breach Notification

In the event of a data breach, we will:

• Notify affected individuals promptly.
• Report the breach to the relevant regulatory authorities within the required timeframe.

Cookies and Tracking Technologies

When you use our website to browse our products and services and view the information, we make available, a number of cookies that can either be strictly necessary, ask for consent or third party cookies. We use cookies and similar technologies to enhance your browsing experience and collect usage data. You can manage your cookie preferences through your browser settings.

Transfer of Data outside Nigeria

We utilize the appropriate data transfer mechanism or its relevant exceptions to transfer data beyond the borders of Nigeria. Prior to any such transfer, we diligently establish suitable safeguards, ensuring that the recipient of personal data adheres to legal frameworks, binding corporate rules, contractual clauses, codes of conduct, or certification mechanisms that guarantee an adequate level of protection for personal data. These measures are aligned with the provisions outlined in the Nigeria Data Protection Regulation (NDPA), 2023.

Policy Update

We may update this Privacy Policy from time to time to reflect changes in our practices

Getting in touch

If you have any questions, concerns or complaints about VDL Technologies personal data practices or this privacy policy, we encourage you to get in touch with our Data Protection Officer.

The contact information for VDL Technologies’ Data Protection Officer is Ifeoluwa Omokehin. Please reach out with contactus@vdltechnologies.com.